How much money does NR lose because of this? Surely this happens to other people and they don’t bother to go back and re-order. Only later did I happen to look at the order and saw one item wasn’t on there. Then, at checkout, I didn’t realize one item had expired. Today, I was shopping, had several items in my cart, had to keep re-adding them while I browsed. I will echo what others have said regarding ways this app and shopping with NR could improve so that maybe change can happen? These things need attention:ġ. Maybe if enough people say it, it can change? I used to look forward to opening the Haute Look app everyday. the other criticisms that individuals have described are also correct. I will probably stop shopping these flash sales and discounts all together. So, because I can not filter by gender, characteristics, because I have to leave the app to go to the manufacturer’s website to get an accurate sizing chart, because descriptions of items are inaccurate, and because I can not shop by “events”, it’s going to be too difficult and too slow to shop with this app. Afterall, all the reviews for an item say that it runs small. And please stop listing items as “true to size” when everyone knows something runs big or small. Instead of including the manufacture’s size chart, all the clothes are linked to a generic size chart created by Nordstrom. Who wants to scroll through so many items that I’m not interested in buying? Size charts are incredibly inaccurate. Similarly I can not filter by sleeve length for tops or dresses so again I have to scroll and scroll and scroll. I tried to shop a NIKE sale but was forced to scroll through hundreds of men’s items because I could not filter by gender. Items are not organized by “events” so you better know exactly what you’re looking for. This app is nothing like the Haute Look app that it will be replacing. So customers need to realize that when buying even though you can bounce between the Rack merchandise and the Haute merchandise when looking on the app-These are two separate companies. You can mix in the cart the way you can with Gap corporate stores. The big thing people should know is that even though you can look on the App at the Haute merchandise, that Haute is a totally separate store. Thank you Nordstrom corporate for finally giving your rack customers a way to buy via an app. Example: I didn’t even know they sold many of the pet, or home items. This opens the door to buying so many more products.
Plus there are so many more items fir sale then you would see in your local Nordstrom rack. But now since the pandemic hit, corporate has added the Nordstrom Rack app. They have always had the regular Nordstrom store app. I know that this app is new for the Nordstrom corporation.
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